Put Your Applications to the right Track
In today’s environment, businesses are highly dependent on IT systems for day to day operations. As your business evolves, applications need to change to suit new business scenarios.
Application Support and Maintenance is an important element towards enhancing and extending the life of the applications. JKT application support services offer access to the extensive skills and expertise of JKT professionals for help implementing and running leading middleware, databases and Web applications. We help you design and build the right solution, integrate applications and run them efficiently.
JKT has proven experience in delivering remote offsite / offshore support (8×5 or 24×7) to businesses around the globe using best industry processes. Our ITIL® aligned and AMS certified processes offer flexibility to provide quality support to businesses of any size.
We offer flexible engagement models to suit your business requirements and budgets. We seamlessly integrate with your support organisation to offer a great support service to your customers. Our fully documented processes, tools and transparent communications help us to exceed the defined service levels (KPI’s) within a short space of time whilst we deliver a great value using our global delivery capability.